Friday, November 30, 2012

myDatavo Assistant

The Datavo myDatavo Assistant is a lightweight application toolbar, designed to complement your myDatavo Web Portal. It offers automatic notifications and instant access to regularly used calling features making it a valuable tool for keeping your users connected.


myDatavo Assistant significantly enhances the user experience by enabling your users to access communication services at any time from their desktop. Subscribers can now access their most advanced telephony services from their computers, without having to change applications. 

An intuitive toolbar application, it allows your subscribers to:

• search their myDatavo contact list
• initiate and configure synchronization with Outlook contacts
• search contacts in an external LDAP directory
• initiate click-to-dial outgoing calls
• enable/disable key call services.

This integrated approach even provides extensions that allow your subscribers to initiate click-to-dial outgoing calls directly from Microsoft Outlook.


The myDatavo Assistant Notifier transparently maintains contact with myDatavo Web Portal so that it can alert subscribers whenever calls are incoming, or when a new voicemail is received, via a pop-up notification. The notification displays the name of the caller (pulled automatically from the user’s myDatavo contact lists), their number and the time of the message. In addition, when a user receives an incoming call, the notifier provides options to send the call to voicemail or forward it to another line, at the click of a button. Residing in the Windows system tray, it offers a notification area icon that shows voicemail status and provides a shortcut to myDatavo.


myDatavo Assistant allows users to easily change their status in much the same way they’re already used to doing through their instant message clients. A simple point and click allows users to select:

• Ring my phone – deactivates any other service that might be in effect
• Do not disturb – activates the Do Not Disturb (DND) feature
• Forward calls – to the previous five numbers used for forwarding or to a different number they can input
• Find Me Follow Me – delivers granular control over advanced call routing functionality.

Feel free to contact us at 1.877.7.DATAVO or for more info.

Thursday, November 29, 2012

How to Make a Call to the Philippines from the United States

Datavo makes calling Philippines from the United States a breeze.

We know that making international calls can be hard for some. So we have developed a simple way to help you make the process easier.

Take these uncomplicated steps:

  • Start by dialing 011, the US international prefix or access code
  • Second dial 63, the Philippines country code.
  • Lastly dial the 1-2 digit area code and 7-digit phone number.
         Example: 011 + 63 + XX XXX XXXX

  Major Cities and Area Codes:

  • Start by dialing 011, the US international prefix or access code
  • Second dial 63, the Philippines country code.
  • Lastly dial the 10 digit phone number starting with 9.
  • Example: 011 + 63 + 9XX XXX XXXX
Click HERE to go to the Philippines Yellow Pages.

Do you call the Philippines regularly? Well Datavo has a deal for you. Click HERE for more information on the Philippines calling rates.

Tuesday, November 27, 2012

Smartbiz - A myDatavo Hosted Phone Solution

myDatavo Smartbiz is a VoIP, cloud based, fully featured phone system that lets you manage extensions, view voicemail, faxes and handle inbound or outbound calls to your business lines from the web, through free mobile apps and Windows software. 

With the click of a few buttons you can manipulate call handling rules from anywhere in the world by accessing Datavo’s easy to use portal. Our web portal mobile apps not only give you complete control over your business extensions but convert your team’s smartphones and tablets into a fully featured desk phones; therefore, when your desk line rings, your devices with myDatavo mobile installed will ring at the same time.

With myDatavo SmartBiz you only need a high-speed internet connection and everyone at your business is making calls in no time. Unlike old systems, myDatavo Smartbiz does not have any expensive, bulky hardware and can be set up online in minutes. Your Datavo phones will be sent directly to your office and will arrive Datavo Ring Ready® so there’s no time wasted.

Ultimately, myDatavo SmartBiz delivers the features and services you require to communicate efficiently with customers and colleagues no matter where you are.

Included Features:

  • Administration Web Portal
  • myDatavo Mobile for iOS and Android
  • myDatavo Assistant Toolbar
  • myDatavo Communicator Softphone
  • Easy Phone Manager
  • Easy Call Manager
  • Music on Hold
  • Visual Voicemail with VM to Email
  • Phone Remote
  • Unified Contacts
  • Voice Mail Fusion
  • Call Jump
  • Cisco 3 line phone per Extension
  • Unlimited local, station-to-station or on-net calling

Premium Options:

  • MPLS dedicated T1 Access
  • Unlimited Additional Users
  • Easy or Premium Auto Attendant
  • Unified Fax Messaging
  • Incoming Call Manager
  • Voicemail Speech to Text
  • HD Conferencing
  • Installation Services Available

Monday, November 26, 2012

myDatavo Visual Voicemail

myDatavo Visual Voicemail allows you to see a list of the messages in your Voicemail box and choose which of them you want to play or delete, in whatever order you select, right from the your myDatavo Voicemail tab . Visual Voicemail lists your voice mail messages by date and time and also displays relevant information like caller name & callback number.

Visual Voicemail comes free with your myDatavo service and allows you to:
  • Listen to your messages in any order you want.
  • Swiftly get to your most important messages first.
  • Save numbers directly to your contacts list.
  • Has an option to receive and email alert when a message is received.
  • Instantly call the person back with the click of a button.

Tuesday, November 20, 2012

5 Effective Ways to Engage Your Employess

Office managers get a lot of bad press, from their treatment in the every day cartoons to their perpetual stereotyping in films and on TV, but it is not simple to manage people. 

In these times of extra long work schedules, dwindling annual-raise budgets, and corporate merging, it may be tougher than ever to lead a team. One of the simplest leadership lessons to lose sight of is: As crucial as it is to get production out of our teams and keep them on task and below budget, it is even more important to listen to, mentor, and show appreciation to them. There's lots of days in an average manager's schedule when, even with the best intentions, none of that happens. With lots of days like that, the atmosphere at work starts to feel like chaos.  Here are five ways to keep your employees in the know and feeling appreciated that even the most time-starved manager can use.

1. Ask for ideas and opinions
You hire your employees for their brains. Nothing makes a person feel more appreciated than asking their opinions and ideas. It is not necessary for you to use or implement every idea but it goes a long way for people to know that their opinions matter. 

2. Give them feedback
Don't wait for your employees annual review to tell them what your think about how they perform their job. It can be difficult to give people constructive criticism but people actually like to know when they can be doing something better. By not giving feedback you may make your employees feel like you don't care.

3. Say what you mean and mean what you say
Never compromise in this area. If you tell one of your employees that you will meet with them, do it. If you make plans to visit one of your off site locations before the end of the year, do it. If you miss something make sure that you own up to it.

4. Praise your employees to your boss
If your employees do things that deserve recognition let your higher up know as it is the highest form of appreciation. If possible, do it in front of the employee or make sure to 'cc' if it is done by email.

5. Say 'Thank You'
People love to feel appreciated. If your employees have made accomplishments tell them thank you and explain how the action benefited the company.

Feel free to leave any ways that you use to engage your employees in the notes. 

Friday, November 16, 2012

November Employee Spotlight: Benjamin Guzman

Well its that time again... For us to shine a spotlight on one or our awesome employees.

Let's take a look at...

Benjamin Guzman

Benjamin or 'Ben' (as we like to call him around these parts) is Datavo's Customer Care Manager, which includes both our Customer Service and Technical Support Departments. He is an integral part of our business and he prides himself on making sure that his departments are doing everything they can to keep our customers happy and proud to be with Datavo. He has been with the company for 9+ years. 

Let's find out a little more about him.

1. Where are you from/ where did you grow up? I was born and raised in Southern California, specifically the San Fernando Valley.

2. What are your hobbies?  I like to play basketball with friends and family and I love making music. I produce and write music.

3. What is your favorite quote? “I'm a great believer in luck and I find the harder I work, the more I have of it” ~ Thomas Jefferson

4. What is your favorite movie? “Hitchhiker's Guide to the Galaxy”
TV show? “Everybody hates Chris”
Band? "Mana"

5. What is your favorite sports team? The Los Angeles Lakers and the Oakland Raiders

5. What excites you most about working for Datavo? The opportunity to learn and grow with a more family oriented company. The Sky is the Limit with Datavo.

6. What is one fun fact about yourself? I always like to do spontaneous activities with my family that take me wherever the wind may blow. I would also like to add that I am a very outgoing person and I always have an open ear for a friend or co-worker in need.

Connect with Benjamin by sending him a message on our company Facebook or Twitter.

Thursday, November 15, 2012

It's Here! Website Relaunched

Datavo is proud to announce the relaunch of our website with a whole new look and feel.  We know that you will find the new design easier to use and navigate.

The website includes a number of new options such as, video tutorials, request a quote, and immediate connection to customer service with click-to-call.  The updated product pages contain information about existing and new products. We have added additional FAQ's on all of our services so you never are left without an answer.

Tuesday, November 13, 2012

7 Best "B" Behaviors of Bold Business Leaders

This is the second post in Datavo's Business Leaders Attributes by Letter series. If you missed our first post, please read 7 Amazing "A" Aspects of Awesome Business Leaders to catch up. 

In the meantime, let's get started with the 'B's....

It is not necessary for great leaders to be brilliant at all times. But it is necessary for them to be radiant and show innovation at key moments.

You must be better than your competition. A great leader knows this and strives for it everyday. Team members want to be on a winning team and it is the leaders job to prove and show they are the best at their game.

They say you can catch more flies with honey than vinegar. A great leader knows how to be kind while still exuding competence and confidence.

Good leaders are liberal in providing the way they recognize their team members achievements. Being bountiful with gifts and favors when your team members earn them will grow your employee morale.

Always exude sincerity, people are aware when you are being fake. Your team will feel more comfortable if they trust your integrity.

Don't be paralyzed by fear or failure. Team members want leaders that make a stand and take appropriate risks with proper preparation. 

Meet your team with a beaming and sincere smile and see how your morale and productivity increase immediately.

To end the list, here a few words that an bold business leader would never want to be associated with. For the 'B' list - baffled, ballistic, bashful, beastly, boring, bizarre or brutal.

Feel free to leave any words you think we left off or would have on your own list in the comments. Make sure to look out for our next list of 'C' adjectives.

Sunday, November 11, 2012

myDatavo Mobile - Unified Communications on the Go

Now that you have learned a little about our myDatavo product, we want to tell you more about our amazing mobile app that will help your business meet your communication needs head on. 

myDatavo Mobile allows your work phone or portable device to operate in succession with each other. Your business telephone does not have to be tied down to a physical device or location, allowing for you to have complete control over where, when and how you are reached. 

When you have myDatavo Mobile running, any of your devices with the same phone number will assume the features, dialing plans, and outgoing caller ID of their paired couterpart - by far surpassing the functionality of Find-Me-Follow-Me or Sim-Ring.

No matter what type of device you are using - PC, tablet, or mobile phone, you can seamlessly push or pull a call between them without the person on the other end of the phone having the slightest idea.

myDatavo Mobile includes video calling that can be used over your cellular network or Wi-Fi and is available on the iTunes App Store for Apple devices and Google Play for Android devices. 

Features include:
  • Seamless handover from cellular to Wi-Fi
  • Multi-personailty mobile & PC pairing
  • High definition voice & video calling
  • Fluid multi-screen in-call control
  • Superior call quality

For more information on myDatavo please contact Datavo at 888.532.8286. 

Wednesday, November 7, 2012

How to Call Brazil from the US

Making an international call to Brazil from the US can be daunting at times if you don't know what country or city codes to use. Let Datavo help you understand better.

We know that making international calls can be time consuming. So we have come up with a process to make it simple. 

Just follow these simple steps:


  • Start by dialing 011, the US international prefix (or access code)
  • Second dial 55, Brazil's country code.
  • Lastly dial the 2 digit city code plus 8-digit phone number.

  Example: 011 + 55 + XX + XXXXXXXX

Major Cities and Area Codes:


  • Start by dialing 011, the US international prefix (or access code)
  • Second dial 55, Brazil's country code.
  • Lastly dial the 2 digit city code plus 8-digit phone number.

  Example: 011 + 55 + XX + XXXXXXXX

Click HERE for Brazil's White Pages. 

Do you call Brazil often? Datavo has excellent international calling rates. Click HERE for more information on our Brazilian calling rates.

Monday, November 5, 2012

The Advantages of myDatavo Call Jump

Have you ever taken a work call on your cell phone from a customer and wished that you could transfer the call to your work phone?

If so, Call Jump is the feature for you. It allows you to transport a call from device to device and location to location seamlessly without any interruption to your conversation.

It allows you to take a call from your home phone, switch to your mobile on your ride to work, and then switch to your desk phone when you arrive at work without the person on the line knowing anything at all.

This feature makes it where you have better reception, greater comfort and total control over your phone calls from all of your providers.

Let Datavo make your life easier with our myDatavo products. For more info contact us at 888.532.8286.

Sunday, November 4, 2012

myDatavo - Your Hosted Phone Solution

In this era of the Internet, a lot more workers are telecommuting or working on the go. With technology increasing at such a rapid rate, it's necessary for businesses of all sizes to stay ahead of the curve.  One way for this is myDatavo*. It is a fully hosted phone solution that will revolutionize the way you are able to control and unify your communications.

myDatavo allows you to keep your current numbers and is an added set of services that will enhance your telephone lines. It will integrate your desk phone, cell phone, and computer/laptops/tablet together. The myDatavo Mobile app is available for Apple devices on the Apple App Store and Android devices on Google Play.

The features that come with myDatavo are:
  • myDatavo Assistant - makes accessing myDatavo on your computer with a simple toolbar
  • myDatavo Communicator - allows you to make phone calls directly from your computer
  • Easy Call Manager - allows you to control where and when your lines are forwarded
  • Phone Remote - allows your to initiate a call on your desk phone from your cell phone
  • Visual Voicemail with Email Forwarding - screen showing your voicemail with an option to get an email alert as well.
  • Unified Contacts - allows you to import your contacts and have them all in one place.
  • Voicemail Fusion - unifies your voicemail boxes
  • myDatavo Mobile - mobile app for up to three devices (iPhone, iPad, and Android supported)
  • Call Jump - allows you to seamlessly move a call from one device to another.
*A data connection is required to use the myDatavo phone solution.

For more info on this service contact Datavo at 888.532.8286.

Thursday, November 1, 2012

7 Amazing "A" Aspects of Awesome Business Leaders

Here at Datavo we love words, especially descriptive positive adjectives. We came up with a list of seven 'A' words that describe exceptional business leaders. This list will begin our series of adjectives, with the letter 'B' being next.

Let's get started....

Remaining true to one's own personality, spirit, or character will make people like and respect you. Your employees want to feel like you have their back and no hidden agenda. A great leader makes honesty their best policy.

A good leader knows that their behavior is being watched by their employees at all times. You must remain above any drama and never discriminate or harass people.

An average leader will have no problem maintaining a project at the same level without making it excel. A great leader has natural ambition and is constantly setting new goals and taking projects to the next level.

Your employees want to know that they can come to you if they encounter a problem. An exceptional leader will have an open door policy with many channels of input such as email, conference calls, and one-on-one meetings.

No one wants to deal with Negative Nancy all day. Being agreeable with your employees when they offer a new ideas will keep them coming back. Being agreeable does not necessarily mean you like their idea.

Great leaders know that employees like to be applauded for their contributions. Awarding great work and giving the recognition make people feel appreciated and helps build loyalty and unity among your team members.

Employees want to know that their leader is unshakable and will stand firm even when they hit rough patches.

To end the list, here a few words that an amazing business leader would never want to be associated with. For the 'A' list - ambivalent, amoral, abrasive, arrogant or abusive.

Feel free to leave any words you think we left off or would have on your own list in the comments. Make sure to look out for our next list of 'B' adjectives.