Providing a professional experience when your customers call is critical – it can be the difference between winning or losing business. So no matter how small your business, you should have access to the same features and professional functionality of a big company. 

With Hosted voice, Datavo delivers you a best in class phone system with all the bells and whistles of a big company phone system at an incredibly attractive price. 

Why MSPs choose to provide Datavo's HPBX solution?

Hosted PBX is a cloud-based, Voice over IP phone system that delivers best in class capabilities at a fraction of the cost of traditional phone system. Everything you need is included – phones, equipment, installation and training. Advanced features and easy administration via a web portal makes Hosted PBX the last phone system you’ll ever need to buy. 

Our solutions also include the latest in web portals, desktop applications and mobile apps for iOS and Android.



 

myDatavo Mobile - A Next Generation Service

A lot of businesses have employees with at least two phones: one at work and another that is with them at all times. You want these phones to operate more seamlessly, allowing you to better manage your calls, voicemail and gain access to next generation services. You need fixed-mobile convergence. You need myDatavo Mobile™.

• Seamless handover from cellular to Wi-Fi
• Multi-personality mobile & PC pairing
• High definition voice and video calling
• Fluid multi-screen in-call control
• Superior Call Quality

Take Advantage of Multiple Screens

With the rapid rise of tablets and the continued wide spread adoption of smartphones, Datavo understands the need to provide a more unified, business solution.

myDatavo Mobile from Datavo allows businesses to meet communications and mobile challenges head on. MyDatavo is a 4th Generation, unified communications solution that not only delivers a richer telecom experience but also allows you to easily move calls between wireless and landline networks all while the call is in process.

myDatavo Mobile also allows you to include video calling with your high definition voice call regardless of where and how the call was received or initiated.

With myDatavo Mobile, your business telephone is no longer associated with a particular physical location or device. Telephone calls are now an application. More than Sim-Ring or Find Me Follow Me, any device running myDatavo with the same telephone number will assume the calling features, dial plans and outgoing caller ID of their paired counterpart.

For more information, visit our website at www.datavo.com or call us at 1.877.7.DATAVO

5 Great Tips for Better Networking

Networking is one of the most important things a business professional can do. The more people you know the better, especially in your field of work. It is guaranteed to help you find new job opportunities faster.

Here are a couple tips that may help you get better results when you do it.

1. Go. The biggest step is actually going to the event. It may be on a Saturday when you would rather be at the beach but just think of it as a work commitment. That way you will not overlook it and not show up.

2. Technology is your friend. Find out who is hosting the event and why. They may have a Facebook, LinkedIn or Twitter account that you can follow. If the event you're going to has electronic registration, they most likely will have a list of the people attending. Take a minute to glance over it and see if you recognize any familiar names.

3. Listen. A good way to get a conversation going with someone you don't know is to listen to the person you are speaking to as it will naturally lead you into having something else to ask them. When you are interested in what people are saying they will notice and appreciate your interest.

4. Have your business card. I know I just said that everyone has technology and LinkedIn but for a professional event your still want to have your card on hand so you don't come off ill-prepared or seem unemployed.

5. Follow-up promptly on any new opportunities. If you happen to meet someone that can lead you to a new client or business venture, you should always try to send them a message by email or LinkedIn within 24 hours. It will set you apart from others and they will see that you are really interested.

Hope you find this list helpful. Don't forget to visit our website at www.datavo.com

Datavo Auto-Attendant - Your New Receptionist

The Datavo Auto-Attendant answers your phone and provides callers with a range of interactive touch-tone selections that you configure to fit your business needs. Your callers receive consistent, professional treatment even when you're away or busy, and you save the time, money and frustration of always needing a person answering and directing calls.

An auto-attendant can reduce wait time for customers and increase office efficiency. When someone calls in, an auto-attendant can greet them and direct their call using programmed choices. The customer is automatically directed to the person best fit to respond to the reason for the call. If you have a higher volume of callers, an auto-attendant can help reduce the customer’s time spent listening to background music.

For a caller to find a user on a phone system, a dial-by-name directory is usually available. This feature lists users by name, allowing the caller to press a key to automatically ring the extension of a user once his/her extension is announced by the auto attendant. 

You can configure your auto attendant to answer immediately or after as many as 9 rings, if you want a chance for your staff to answer first. You can have different lines answered after different numbers of rings, or with different auto attendants. And you have options for callers who don't have a touch-tone phone or who don't select any options at all.

You can record your auto attendant greetings yourself and change them any time, or you can upload professionally recorded files. Datavo can help you with getting your greeting done. 

There are two different types of Auto-Attendants, Easy and Premium. You can use different greetings on each of your incoming lines, allowing sophisticated multi-tenant set-ups, different departments to have their own auto attendants, and automated distribution of frequently requested information such as your hours or location.

For more information contact us on our website at Datavo.com or call us at 1.877.7DATAVO. 

Ethernet over Copper - Experience the Speed

Accelerate your business with Datavo's Fortune 500 telecom solutions.

Stop waiting for fiber to be delivered to your office to experience light speed broadband. Datavo can deliver massive broadband to your location without the construction costs. Datavo Ethernet over Copper is an ideal alternative for T1 and bonded T1 customers who are looking to upgrade their bandwidth. Datavo provides EoC products at 6Mb, 10Mb,20Mb, 30Mb and 50Mb. One of the great advantages of Ethernet over Copper is that it is delivered over the existing telephone lines and does not require expensive fiber build outs. Also, Ethernet over Copper is much more reliable than T1s and DS3 circuits because it uses multiple telephone lines; therefore, if a single line were to go down you do not lose connectivity. In addition, our Ethernet over Copper products include one static subnet or four assignable IP addresses.


Enterprise Broadband Service Features and Benefits
• Point-to-point and multipoint service configurations.
• Bandwidth options from 6Mbps to 50Mbps.
• Secure and reliable service, with Service Level Agreement (SLA) goals of 99.9% availability with Quality of Service (QoS) feature.
• Reduce your total cost of ownership by eliminating the need for specialized WAN support expertise.
• Increase flexibility with scalable bandwidth increments allowing you to pay only for what you need.
• Upgrade easily with quick turnaround. Your service will typically be up and running in as little as seven business days after service order is reviewed and accepted.

For more information please visit our website at www.datavo.com or contact us at 1.877.7.DATAVO.

Datavo Wishes You And Your Family A Happy New Year!!!

10 Interesting Facts About Alexander Graham Bell

Alexander Graham Bell left a long legacy. The name Bell at one point was synonymous with the telephone. Here a few facts about him that you may not know:

• Alexander Graham Bell was born on March 3, 1847 in Edinburgh, Scotland.
• He was an influential scientist, engineer and inventor.
• His close friends and family called him Aleck.
• He is widely credited with the invention of the first practical telephone.
• Bell’s mother and wife were both deaf, which had a major impact on his work.
• When he was 11 years old, his father gave him the middle name Graham as a birthday present since he didn't have one like his older brothers.
• Bell’s first words spoken on the first functioning telephone to his assistant Watson were somewhere along the lines of “Mr Watson, come here. I want to see you.”
• Bell was one of the co-founders of the National Geographic Society, and was its serving president from 1896 to 1904.
• Bell also had very strong interest in other scientific fields such as, conducting medical research, searching for alternative fuel sources, experimenting with metal detectors, developing hydrofoil watercraft and much more.
• Alexander Graham Bell died on August 2, 1922, at Baddeck, Cape Breton Island and as a tribute to his life the entire phone system was shut down for one minute.

If you know any interesting facts we may have left off, make sure to leave them in the comments!

Contact us at www.datavo.com or 1.877.7DATAVO.