Sunday, September 29, 2013

5 Steps Business Owners Can Take Before Going on Vacation

When you think about going on vacation, for most it means relaxing and sightseeing. For most small business owners it can mean stressing that things are being done instead of having fun or taking their laptop and working while lounging on the beach or by the pool. There are some small business owners that don't go on vacation at all.

Datavo knows that stress can cause a vacation to be ruined so we came up with a short list of items you should take care of before you leave so that you can have a relaxing and refreshing time.

  • Make a list of your tasks. At least a two weeks prior to your vacation go through all of your responsibilities. Determine which tasks must be delegated and which can await your return. Do things such as paying bills or invoicing customers early so that you are not worried while you are away. Make sure to update your list the day before you leave and mark off all completed tasks. 
  • Make a schedule for checking in. To stop yourself from working all day and your staff from calling you with issues every second, set up specific times you are available and which circumstances you need to be contacted for. It may also help to only give one of your staff members your contact number and make them the designated point person while you are out.
  • Be specific and clear with your employees. Keep your employees in the loop. Have a meeting with them at least a week prior to your departure and let them know what you expect from them while you are gone. Go over any projects or assignments and assign who will be in charge of your responsibilities while you are gone. The day before you leave have another short meeting reviewing everything and confirm that your staff has everything it needs. 
  • Use your phone system's features. Most phone systems have features that allow you to optimize your customer service. Make sure you set your voicemail greeting to out of the office and set up any forwarding features so that your calls can route to you properly. 
  • Let your customers know you are leaving and who they can contact. Start letting your customers know that you will be going out of town a few weeks prior to your departure date. Set up an automated email response for any received emails that lets people know you're out of the office, what day you will return and who they can contact in the interim.

Now that you have all of that taken care of try to enjoy your vacation. Have faith that your employees will take care of everything and keep you in the loop if anything arises that needs your immediate attention.  Taking a vacation should leave you refreshed and revitalized, making you more productive in the long run. 

4 comments:

  1. Company owners should also prioritize having 1300 numbers for them to have a steady source of income, which leads to peace of mind during vacation.

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  2. The phone system's features can be a better idea and when it is done by using the live answering services with toll free numbers such as 1800 numbers, it can show even more better results.

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  3. By using such services where the customer can remember your brand and your communication link like 1800 numbers, the business owners can get the better result for their business and company even when they are on vacation.

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