Providing a professional experience when your customers call is critical – it can be the difference between winning or losing business. So no matter how small your business, you should have access to the same features and professional functionality of a big company. 

With Hosted voice, Datavo delivers you a best in class phone system with all the bells and whistles of a big company phone system at an incredibly attractive price. 

Why MSPs choose to provide Datavo's HPBX solution?

Hosted PBX is a cloud-based, Voice over IP phone system that delivers best in class capabilities at a fraction of the cost of traditional phone system. Everything you need is included – phones, equipment, installation and training. Advanced features and easy administration via a web portal makes Hosted PBX the last phone system you’ll ever need to buy. 

Our solutions also include the latest in web portals, desktop applications and mobile apps for iOS and Android.



 

myDatavo Mobile - A Next Generation Service

A lot of businesses have employees with at least two phones: one at work and another that is with them at all times. You want these phones to operate more seamlessly, allowing you to better manage your calls, voicemail and gain access to next generation services. You need fixed-mobile convergence. You need myDatavo Mobile™.

• Seamless handover from cellular to Wi-Fi
• Multi-personality mobile & PC pairing
• High definition voice and video calling
• Fluid multi-screen in-call control
• Superior Call Quality

Take Advantage of Multiple Screens

With the rapid rise of tablets and the continued wide spread adoption of smartphones, Datavo understands the need to provide a more unified, business solution.

myDatavo Mobile from Datavo allows businesses to meet communications and mobile challenges head on. MyDatavo is a 4th Generation, unified communications solution that not only delivers a richer telecom experience but also allows you to easily move calls between wireless and landline networks all while the call is in process.

myDatavo Mobile also allows you to include video calling with your high definition voice call regardless of where and how the call was received or initiated.

With myDatavo Mobile, your business telephone is no longer associated with a particular physical location or device. Telephone calls are now an application. More than Sim-Ring or Find Me Follow Me, any device running myDatavo with the same telephone number will assume the calling features, dial plans and outgoing caller ID of their paired counterpart.

For more information, visit our website at www.datavo.com or call us at 1.877.7.DATAVO

5 Great Tips for Better Networking

Networking is one of the most important things a business professional can do. The more people you know the better, especially in your field of work. It is guaranteed to help you find new job opportunities faster.

Here are a couple tips that may help you get better results when you do it.

1. Go. The biggest step is actually going to the event. It may be on a Saturday when you would rather be at the beach but just think of it as a work commitment. That way you will not overlook it and not show up.

2. Technology is your friend. Find out who is hosting the event and why. They may have a Facebook, LinkedIn or Twitter account that you can follow. If the event you're going to has electronic registration, they most likely will have a list of the people attending. Take a minute to glance over it and see if you recognize any familiar names.

3. Listen. A good way to get a conversation going with someone you don't know is to listen to the person you are speaking to as it will naturally lead you into having something else to ask them. When you are interested in what people are saying they will notice and appreciate your interest.

4. Have your business card. I know I just said that everyone has technology and LinkedIn but for a professional event your still want to have your card on hand so you don't come off ill-prepared or seem unemployed.

5. Follow-up promptly on any new opportunities. If you happen to meet someone that can lead you to a new client or business venture, you should always try to send them a message by email or LinkedIn within 24 hours. It will set you apart from others and they will see that you are really interested.

Hope you find this list helpful. Don't forget to visit our website at www.datavo.com

Datavo Auto-Attendant - Your New Receptionist

The Datavo Auto-Attendant answers your phone and provides callers with a range of interactive touch-tone selections that you configure to fit your business needs. Your callers receive consistent, professional treatment even when you're away or busy, and you save the time, money and frustration of always needing a person answering and directing calls.

An auto-attendant can reduce wait time for customers and increase office efficiency. When someone calls in, an auto-attendant can greet them and direct their call using programmed choices. The customer is automatically directed to the person best fit to respond to the reason for the call. If you have a higher volume of callers, an auto-attendant can help reduce the customer’s time spent listening to background music.

For a caller to find a user on a phone system, a dial-by-name directory is usually available. This feature lists users by name, allowing the caller to press a key to automatically ring the extension of a user once his/her extension is announced by the auto attendant. 

You can configure your auto attendant to answer immediately or after as many as 9 rings, if you want a chance for your staff to answer first. You can have different lines answered after different numbers of rings, or with different auto attendants. And you have options for callers who don't have a touch-tone phone or who don't select any options at all.

You can record your auto attendant greetings yourself and change them any time, or you can upload professionally recorded files. Datavo can help you with getting your greeting done. 

There are two different types of Auto-Attendants, Easy and Premium. You can use different greetings on each of your incoming lines, allowing sophisticated multi-tenant set-ups, different departments to have their own auto attendants, and automated distribution of frequently requested information such as your hours or location.

For more information contact us on our website at Datavo.com or call us at 1.877.7DATAVO. 

Ethernet over Copper - Experience the Speed

Accelerate your business with Datavo's Fortune 500 telecom solutions.

Stop waiting for fiber to be delivered to your office to experience light speed broadband. Datavo can deliver massive broadband to your location without the construction costs. Datavo Ethernet over Copper is an ideal alternative for T1 and bonded T1 customers who are looking to upgrade their bandwidth. Datavo provides EoC products at 6Mb, 10Mb,20Mb, 30Mb and 50Mb. One of the great advantages of Ethernet over Copper is that it is delivered over the existing telephone lines and does not require expensive fiber build outs. Also, Ethernet over Copper is much more reliable than T1s and DS3 circuits because it uses multiple telephone lines; therefore, if a single line were to go down you do not lose connectivity. In addition, our Ethernet over Copper products include one static subnet or four assignable IP addresses.


Enterprise Broadband Service Features and Benefits
• Point-to-point and multipoint service configurations.
• Bandwidth options from 6Mbps to 50Mbps.
• Secure and reliable service, with Service Level Agreement (SLA) goals of 99.9% availability with Quality of Service (QoS) feature.
• Reduce your total cost of ownership by eliminating the need for specialized WAN support expertise.
• Increase flexibility with scalable bandwidth increments allowing you to pay only for what you need.
• Upgrade easily with quick turnaround. Your service will typically be up and running in as little as seven business days after service order is reviewed and accepted.

For more information please visit our website at www.datavo.com or contact us at 1.877.7.DATAVO.

Datavo Wishes You And Your Family A Happy New Year!!!

10 Interesting Facts About Alexander Graham Bell

Alexander Graham Bell left a long legacy. The name Bell at one point was synonymous with the telephone. Here a few facts about him that you may not know:

• Alexander Graham Bell was born on March 3, 1847 in Edinburgh, Scotland.
• He was an influential scientist, engineer and inventor.
• His close friends and family called him Aleck.
• He is widely credited with the invention of the first practical telephone.
• Bell’s mother and wife were both deaf, which had a major impact on his work.
• When he was 11 years old, his father gave him the middle name Graham as a birthday present since he didn't have one like his older brothers.
• Bell’s first words spoken on the first functioning telephone to his assistant Watson were somewhere along the lines of “Mr Watson, come here. I want to see you.”
• Bell was one of the co-founders of the National Geographic Society, and was its serving president from 1896 to 1904.
• Bell also had very strong interest in other scientific fields such as, conducting medical research, searching for alternative fuel sources, experimenting with metal detectors, developing hydrofoil watercraft and much more.
• Alexander Graham Bell died on August 2, 1922, at Baddeck, Cape Breton Island and as a tribute to his life the entire phone system was shut down for one minute.

If you know any interesting facts we may have left off, make sure to leave them in the comments!

Contact us at www.datavo.com or 1.877.7DATAVO.

Datavo Wishes You A Merry Christmas!

9 Great Quotes About Winter Time

When winter comes it gets cold and you have to bundle up and keep warm. It's a time for family and holiday. Here a few quotes to get you through it...

 

Welcome, winter. Your late dawns and chilled breath make me lazy, but I love you nonetheless. ~Terri Guillemets

 

I prefer winter and Fall, when you feel the bone structure of the landscape — the loneliness of it, the dead feeling of winter. Something waits beneath it, the whole story doesn't show. ~Andrew Wyeth

Winter is a time of promise because there is so little to do — or because you can now and then permit yourself the luxury of thinking so. ~Stanley Crawford

 

One kind word can warm three winter months. ~Japanese Proverb

Winter came down to our home one night
Quietly pirouetting in on silvery-toed slippers of snow,
And we, we were children once again. ~Bill Morgan, Jr.

Winter is the season in which people try to keep the house as warm as it was in the summer, when they complained about the heat. ~Author Unknown

In the winter she curls up around a good book and dreams away the cold. ~Ben Aaronovitch

 

What good is the warmth of summer without the cold of winter to give it sweetness. ~Author Unknown

June suns, you cannot store them To warm the winter's cold... ~A.E. Housman

 

Make sure to check out www.datavo.com or call us at 1.877.7DATAVO

How to Call Ethiopia from the United States

Datavo gives you an uncomplicated look at calling Ethiopia from the United States.

We know that making international calls can be difficult at times. So we have developed a simple way to help you make the process easier.

Take these uncomplicated steps:

Landline:

• Start by dialing 011, the US international prefix or access code
• Second dial 251, Ethiopia's country code.
• Lastly dial the 2 digit area code and 7 digit local subscriber number.

   Example: 011 + 251 + XX XXX XXXX

 

  Major Cities and Area Codes:

City	Area Code
Addis Ababa	11
Dire Dawa	25
Mek'ele	34
Jimma	47
Awasa	46
Gondar	58
Jijiga	46

Mobile:

• Start by dialing 011, the US international prefix or access code
• Second dial 251, Ethiopia's country code.
• Lastly dial the 9 digit local subscriber number starting with 91

   Example: 011 + 251 + 91 XXX XXXX

                

Click HERE to go to Ethiopia's phone book.

Do you call Ethiopia regularly? Well Datavo has a deal for you. Click HERE for more information on Ethiopia's calling rates.

Datavo Wishes You A...

 

myDatavo Conferencing - Enhance Your Productivity

myDatavo® On-demand Conferencing is an easy-to-use service to enhance your business productivity. Our fast, efficient on-demand Conferencing offers a low cost complete solution capable of hosting up to 500 attendees with no reservations required and no time limits imposed. Simply dial the number of your virtual conference and enter your Identification code.

Take Charge of Your Conferences with Easy-to-Use Features

Once in your virtual conference room, use easy-to-follow audio prompts and a host of features to take complete control of your conference. Use our Moderator Web Interface for even greater functionality and control of features including.

• Recording a Conference — Record your conversations for future review and transcription. Simply initiate system recording through your phone prompt or web interface. At the end of the conference call, your recording will be available in .WAV format for download through your moderator web interface. Easily archive or distribute the audio file via email.

• Muting — Mute all participants for an important announcement or mute selectively as the topic requires. You can also enable individual participants to mute themselves in the event of line static or background, noise.

• Dial In or Dial Out — Schedule a meeting where participants dial in at a specific time or add participants on-the-fly by simply dialing out during the conference.

• Lock and Roll Call Conference Participants — For enhanced security and no interruptions, you may take a roll call of all conference participants and then lock your conference room once all participants are present.

To learn how your company can benefit from Datavo, contact us at 1.877.7DATAVO or visit our website at www.datavo.com.

5 Awesome Facts About Phone Numbers

1. How Numbers Came to Use

When phones were first invented all you had to do was call the operator and asked to be patched through to a particular person's phone line by name. Dr. Moses Greeley Parker, a friend of Alexander Graham Bell was the first to question this system. The city where he loved had an outbreak of measles and he brought up that if the towns phone operator were to become sick, the replacements would have a hard time running the system. Numbers were the obvious choice as a better solution.

2. The First U.S. Area Codes

Area codes as an idea, first came about in late forties, but were not fully established until 1951 with the intro of New Jersey's 201 area code. Originally, there were 90 codes and they were given based on the population. Cities with the largest population were given codes that were

easier to dial on a rotary (yes, I said rotary) phone. For instance, New York is 212 and Los Angeles 213. More Rural places would get codes like 915.

3. The 411 on Emergency Numbers

Emergency numbers are different from country to country. The standard number for United States and Canada is 911, while in Europe the number is 112. 911 was originally known as nine-eleven but was later changed to nine-one-one as people were getting confused because they could not find the "11" button. In some states in the US it is possible to dial "3473" which spells fire.

4. Fictional Numbers for the Film Industry

There was originally a phone exchange named "Klondike" that was used to generate fake numbers for TV and films in America. The prefix 555 evolved from this system and have been set aside purely for fictional purposes. 01632 is the recommended code in the UK.

5. Last but not least, a Cool Phone Number Magic Trick

This is a cool phone number trick you can use to have your friends scratching their heads thanks to a little math riddle. Use the 7 digits of your phone number. 555-9875. Multiply the first three digits by 80. Add one. Multiply by 250. Add the last four digits of the original phone number. Add the last four digits again. Subtract 250 and divide by two. Mind Blown!

Hope you enjoyed the blog, visit or website at  www.datavo.com

Honoring All Who Served - Happy Veterans Day

5 Great Tips for Networking

Networking is key to survival. It will help you find a job faster, find quality recruits for your business and stay up to date with business trends and changes sooner. But, networking is not always fun and most people would rather stay home and clean their gutters than attend a professional networking event.

Here are a few tips that we came up with here at Datavo to help make the event less stressful.

1. Go. If you go, you  will never gain anything. If you put it on your schedule, make the effort and get to the event. Think of it as a work commitment (which, it actually is.)

2. Be Informed. Take a second to research who is throwing the event and why. This will give you some insight on what you might expect at the event and leave less chance for surprises.

3. Make Sure You Have Business Cards. Most people these days are on LinkedIn. Some people feel that  this can supersede the paper tradition of the business card. Except, that’s not the truth. At a professional event, you always want to take business cards. Otherwise, it could look like you are unemployed or ill-prepared.

4. Listen More Than You Talk. The more you listen to someone the more you become interested in what they are saying and it should lead you to more questions about the subject. People appreciate when you pay attention to them when they are speaking.

5. Follow-Up Swiftly with Potential Possibilities. If you meet someone that you think may be a lead to a potential job or client or just hit it off with someone you want as part of your professional network don't just chalk it up to chance. Send them a note through LinkedIn, Facebook or email. It will set you apart from the crowd.

If you have any tips, feel free to leave them in the comments.

Happy Halloween from Datavo!

7 Inspiring 'I' Indicators of Impressive Leaders

It's time of our 'I' installment of Datavo's Business Leaders Attributes by Letter series. You can catch up by reading 7 Helpful 'H' Hallmarks of Honorable Leaders.

Let's start getting inspired with the 'I's...

Imaginative

Albert Einstein was said to believe that - “Imagination is more important than knowledge.” That Knowledge is an understanding of “what is” — imagination is an appreciation of what can be.

Intelligence

Having the ability to learn or understand things or to deal with new or difficult situations quickly make you a valuable asset. 

Illuminating

Great leaders enlighten their teams and ignite the possibilities - they make their employees want to excel and be better.

Impartial

The longer you work with an organization, the deeper you develop relationships with coworkers. You will have a natural affinity for some people, and others simply may not “click” with you. Great leaders know how to remain impartial and will not play favorites when it comes to business decision-making.

Impressive

Someone once said, “It is far more impressive when others discover your good qualities without your help.” Be impressive with your actions and your leadership, and people will take note themselves.

Integrative

Businesses these days are composed of many different departments such as sales, customer service, and accounting. A great leader is an integrative force that combines these separate departments of the organization and unites them to pursue common goals.

Inspiring

Inspiring leaders have a clearly defined purpose for their work. It is a higher motivation around the entirety of what they do—which critically involves others.

To end our list, let's go over 7 'I' words that impressive leaders would never want to be - irate, irresponsible, illogical, immoral, idiotic, improper, or irrelevant.

Feel free to leave any words you think we left off or would have on your own list int the comments. Make sure to look out for our next list of 'J' adjectives.

How to Make a Call to Ireland from the United States

Datavo gives you an uncomplicated look at calling Ireland from the United States.

We know that making international calls can be difficult at times. So we have developed a simple way to help you make the process easier.

Take these uncomplicated steps:

Landline:

• Start by dialing 011, the US international prefix or access code
• Second dial 353, Ireland's country code.
• Lastly dial the 1-2 digit area code and 7 digit phone number.

   Example: 011 + 353 + X XXXXXXX

  Major Cities and Area Codes:

City	Area Code
Dublin	1
Cork	21
Limerick	61
Galway	91
Waterford	51
Dundalk	42
Navan	46

Mobile:

• Start by dialing 011, the US international prefix or access code
• Second dial 353, Ireland's country code.
• Lastly dial the 9 digit phone number starting with 8

   Example: 011 + 353 + 8 XXXXXXXX

                

Click HERE to go to Ireland's phone book.

Do you call Ireland regularly? Well Datavo has a deal for you. Click HERE for more information on Ireland's calling rates.

6 Simple Rules of Etiquitte for Using the Telephone

So.... we've all been on the receiving end of a phone call gone bad or know a person that just doesn't return calls. Where the person on the other end just forgot all the manners they ever learned in life and turned into a crazed person especially if your a customer service representative.

Here's a couple rules of phone etiquette to make sure you don't become one of those dreaded people.

1. Answer the phone politely. Whether it's your land line, your cell or somebody else's phone, always answer in a courteous fashion. A simple hello is good, followed by a bit of identification, so that the other person knows they have reached the intended target.

2. Don't eat while talking. The sounds of eating coming through the telephone are gross, rude and should never happen.

3. Speak slowly and clearly. Whether you are on the phone at home, or out in public, always speak just loudly enough to be heard by the person on the other end.

4. Leave your number if you leave a message. If you call someone and get their voice-mail and choose to leave a message, always leave them a method of getting back to you. Just do it, it's expected and polite.

5. Return phone calls. Nothing makes a person feel ignored more than someone not returning their phone calls. It only takes a second. Just do it!

6. Ask permission before placing people on hold. People don't like to talk to themselves, and that is what will happen if you place people on hold without letting them know before hand. 

We hope these tips were helpful. For more information about Datavo visit our website at www.datavo.com.

T1 - Business Broadband Products You Can Trust

A business is rarely static, so when it’s time to grow, you need a data service that’s ready to grow with it. A T1 system from Datavo is perfect for small businesses with intentions of getting larger. 

Datavo T1s ensure efficiency and high data streaming for businesses. More often than not, T1 lines offer much faster downstream and upstream speeds than traditional ADSL Service. 

What makes Datavo’s T1 service different from other carriers? Our T1s will cost your business a lot less without sacrificing speed and reliability. In addition, our T1 products include one static subnet or four assignable IP addresses.

A T1 is perfect for a business with 1 to 5 employees in an office setting who need:

• the guaranteed quality of service provided by T1 access networks.

• a maximum up-time solution providing reliable internet access.

• to lower the total cost of telecommunication while enjoying fast, safe and reliable internet access.

Cisco 2600 Router

Datavo delivers its T1 broadband service over the latest state-of-the-art service components to ensure maximum uptime.

They offer a high speed broadband data solution over a Cisco T1 router capable of symmetrical download and upload speeds. Single T1 services may be bonded with up to 4 additional T1s at any time to increase upload and download speeds, providing a scalable internet solution.

For more information on our T1s contact us at 1.877.7DATAVO or www.datavo.com.