Enterprise Broadband, The Speed You Need Now

Accelerate your business with Datavo's Fortune 500 telecom solutions.

Stop waiting for fiber to be delivered to your office to experience light speed broadband. Datavo can deliver massive broadband to your location without the construction costs. Datavo Ethernet over Copper is an ideal alternative for T1 and bonded T1 customers who are looking to upgrade their bandwidth. Datavo provides EoC products at 6Mb, 10Mb,20Mb, 30Mb and 50Mb. One of the great advantages of Ethernet over Copper is that it is delivered over the existing telephone lines and does not require expensive fiber build outs. Also, Ethernet over Copper is much more reliable than T1s and DS3 circuits because it uses multiple telephone lines; therefore, if a single line were to go down you do not lose connectivity. In addition, our Ethernet over Copper products include one static subnet or four assignable IP addresses.


Enterprise Broadband Service Features and Benefits
• Point-to-point and multipoint service configurations.
• Bandwidth options from 6Mbps to 50Mbps.
• Secure and reliable service, with Service Level Agreement (SLA) goals of 99.9% availability with Quality of Service (QoS) feature.
• Reduce your total cost of ownership by eliminating the need for specialized WAN support expertise.
• Increase flexibility with scalable bandwidth increments allowing you to pay only for what you need.
• Upgrade easily with quick turnaround. Your service will typically be up and running in as little as seven business days after service order is reviewed and accepted.

Work Hard, Play Hard - 2013 Channels Partners Conference

Our Sales Executive Team

Here at Datavo our motto is to Work Hard, Play Hard. 

The past few days our sales executives have been in Las Vegas at the 2013 Channel Partners Conference recruiting and showing our partners our unique way of doing things. We are very excited that we were able to meet with some of our existing partners, network with new companies and Sales Agents and learn new ways the industry is currently moving forward. 

For more information on Datavo please feel free to contact us at 1.877.7.DATAVO or visit our website at www.datavo.com and don't forget to WORK HARD, PLAY HARD!

Why Choose Datavo for you Business Telephone Needs?

Local and long distance phone service is a key pillar to any business, which is why it’s one of our top priorities. Implementing a phone system that’s able to cooperate with your existing processes and respond with the highest-quality performance is the idea we’ve built our business on.

See what puts our phone services a notch above the rest

Safe and reliable: Our phone services run through a dedicated network rather than over the Internet. The result is an uncompressed, clear sound every time you pick up the phone. Safe from tampering, third-party tracing systems and unwanted eavesdroppers, we provide you with the best connection possible.

Seamless integration: Want to use our services but are afraid of losing your established phone numbers? Datavo easily and accurately transitions your information to our phone systems. Keep your numbers and your clients while achieving a new level of communication quality.

Affordable pricing: Through our system, you pay one affordable price for all the voice and data services you need. Forget about confusing bills or complicated payment systems—everything is documented on a single, simplified bill and there’s only one number to call when you have questions.

No risk, guaranteed: Because we’re so sure you’ll love the way we do business, Datavo offers a 60-day satisfaction guarantee on all of our services. If you’re not happy for any reason within that time period, we’ll release you from any contractual obligations with no questions asked.

Great phone features: Enjoy call waiting, caller ID, call forwarding and more with our sophisticated systems. All of our features are geared toward providing you with the best in quality, safety and convenience.

Available Features:

• SimRing
• Call Jump
• Video Calling
• 900/976 Call Blocking
• Anonymous Call Rejection (ACR)
• Automatic Callback
• Call Forward – Busy
• Call Forward – Don’t Answer (No Answer)
• Call Forward – Remote Access
• Call Forward – Select
• Call Forward – Variable
• Call Hold
• Call Pick-up
• Call Return
• Call Trace
• Call Transfer Disconnect
• Call Waiting
• Call Waiting with Caller ID
• Caller ID
• Caller ID Blocking (Calling Number Delivery Blocking)
• Directed Call Pick-up
• Hunting
• International Super Saver
• Long Distance Unlimited
• Priority Call
• Remote Call Forwarding
• Selective Call Rejection
• Speed Calling
• Three-Way Calling
• Voicemail

Please check out our website at www.datavo.com or contact us at 1.877.7DATAVO for more information.

Flat Stanley Visits Datavo

Today we had a special visitor in our Datavo office . Let's see if Flat Stanley managed to get anything done or was he just playing around...

 Talking on the phone with Kenny

Hanging out with Rhaphael

 
 He found Michelle 

Sticking out his tongue with Maira

 
 Throwing up Peace with Lufe

Processing Trouble tickets with Eric

 
Silly Faces with Ron

Trying to get his W-2 from James

 

Hanging tight with Petty and Offie 

 
 Gio giving Stan a handshake

More silly faces with Gohar

Installing phone service with Sean

Working hard with Zaman 

Flat Stanley even made it downstairs to hang out with our neighbors Brazilian Blowout for a bit.

In the bag with Jess

Knocking on the door with Karina

For more info on Stanley feel free to visit his Facebook page HERE.

Why Choose Datavo?

Communication is the cornerstone for all modern businesses, big or small. Whether it’s relaying creative solutions to your clients or broadening the availability of interaction between the different business lines of your company, communication plays a vital role in everyday life. No matter what your industry, who you’re servicing or who’s putting their nose to the grind at your company, these aspects all need to be interconnected. So why live with the restricted communication solutions that traditional telecom companies have to offer?

Datavo understands the importance of being able to relay information across any medium at any time. We specialize in providing competitively priced bandwidth for your web-based information exchange and analog and/or VoIP services for direct phone support. It’s our mission to work cooperatively with your small business, committing ourselves to providing tailored and responsive solutions to your communication needs.

We’ve built our business around making it simple to streamline information, ensuring that it gets from one person to the next—quickly and coherently. Datavo literally helps you send your emails out and keeps the phone calls coming in by providing you with the necessary bandwidth to make your communication model go round. Best of all, none of this comes with the unneeded frills that traditional carriers offer to make their packages seem better than they really are. From Datavo comes a line of services that is customizable and unique to your needs so that you always have an open line of communication for your small business.

For more information feel free to contact us by web at www.datavo.com/quoterequest, by email info@datavo.com or by phone at 1.877.7DATAVO.

Smartbiz - A myDatavo Hosted Phone Solution

myDatavo Smartbiz is a VoIP, cloud based, fully featured phone system that lets you manage extensions, view voicemail, faxes and handle inbound or outbound calls to your business lines from the web, through free mobile apps and Windows software. 

With the click of a few buttons you can manipulate call handling rules from anywhere in the world by accessing Datavo’s easy to use portal. Our web portal mobile apps not only give you complete control over your business extensions but convert your team’s smartphones and tablets into a fully featured desk phones; therefore, when your desk line rings, your devices with myDatavo mobile installed will ring at the same time.

With myDatavo SmartBiz you only need a high-speed internet connection and everyone at your business is making calls in no time. Unlike old systems, myDatavo Smartbiz does not have any expensive, bulky hardware and can be set up online in minutes. Your Datavo phones will be sent directly to your office and will arrive Datavo Ring Ready® so there’s no time wasted.

Ultimately, myDatavo SmartBiz delivers the features and services you require to communicate efficiently with customers and colleagues no matter where you are.

Included Features:

• Administration Web Portal
• myDatavo Mobile for iOS and Android
• myDatavo Assistant Toolbar
• myDatavo Communicator Softphone
• Easy Phone Manager
• Easy Call Manager
• Music on Hold
• Visual Voicemail with VM to Email
• Phone Remote
• Unified Contacts
• Voice Mail Fusion
• Call Jump
• Cisco 3 line phone per Extension
• Unlimited local, station-to-station or on-net calling

Premium Options:

• MPLS dedicated T1 Access
• Unlimited Additional Users
• Easy or Premium Auto Attendant
• Unified Fax Messaging
• Incoming Call Manager
• Voicemail Speech to Text
• HD Conferencing
• Installation Services Available

It's Here! Website Relaunched

Datavo is proud to announce the relaunch of our website with a whole new look and feel.  We know that you will find the new design easier to use and navigate.

The website includes a number of new options such as, video tutorials, request a quote, and immediate connection to customer service with click-to-call.  The updated product pages contain information about existing and new products. We have added additional FAQ's on all of our services so you never are left without an answer.

Datavo Has a New Office Location!

Datavo has moved it's offices from North Hollywood to sunny Agoura today and everyone is excited and moving in. Let's take a peek around while everyone is busy getting their desks ready.

Our New Office Building

Above is the front of our new building. We are located on the third floor. 

Come on in!

I was able to catch a few people setting up their desks and getting ready to work.

Customer Service is ready to work

Accounting getting it done.

Provisioning is getting a head start.

Back Office is almost there.

How to Call Armenia from the United States

Datavo makes calling Armenia from the United States a breeze.

We know that making international calls can be hard for some. So we have developed a simple way to help you make the process easier.

Take these uncomplicated steps:

Landline:

• Start by dialing 011, the US international prefix or access code
• Second dial 374, Armenia's country code.
• Lastly dial the 2-3 digit area code and 5-6 digit phone number.

   Example: 011 + 374 + XXX XXXXXX

  Major Cities and Area Codes:

City	Area Code
Yerevan	10
Gyumri	312
Vanadzor	322
Kapan	285
Hrazdan	223
Abovyan	222
Artashat	235

Mobile:

• Start by dialing 011, the US international prefix or access code
• Second dial 374, Armenia's country code.
• Lastly dial the 8 digit phone number starting with 9

   Example: 011 + 374 + 9 XXX XXXX

                

Click HERE to go to Armenia's White Pages.

Do you call Armenia regularly? Well Datavo has a deal for you. Click HERE for more information on Armenia's calling rates.

Space Shuttle Endeavour Ends its Journey

Today, Datavo saw history flying in the sky. A few of my coworkers and I were able to see the Endeavour Space Shuttle flying for the last time from right outside our office.

Endeavour was delivered by the Rockwell International Space Transportation Systems Division to NASA in May 1991 and first launched a year later, in May 1992. Endeavour was the fifth and final space worthy shuttle that NASA built and was a replacement for the space shuttle Challenger.  It was named after the British ship HMS Endeavour, that is why it spelled in British English instead of American English (Endeavor). It flew its final mission in May 2011 and was decommissioned immediately after. 

NASA has ended the American Space Shuttle Program and retired all of its Space Shuttles. Each one has been delivered to its final site. Endeavour is the last one and has landed at Los Angeles International Airport (LAX) and will be moved through the streets of Los Angeles (La Tijera, Manchester, Crenshaw, and Martin Luther King Jr. boulevards) to its final resting place at the California Science Center sometime in October. 

How to Call Puerto Rico from the United States

Making an international call can be hectic at times. Let Datavo make your calls to Puerto Rico from the United States effortless.

We know that making international calls can be tough. So we developed a simple way to help you make the process easier.

Just follow these simple steps:

   

Landline/Mobile Phone:

·         Start by dialing 011, the US international prefix.

·         Second dial 1, the Puerto Rico's Country Code.

·         Lastly dial the area code 787/939 and 7-digit phone number.

   Example: 011 + 1 + 787/939 + XXXXXXX

Click HERE to go to Puerto Rico's Telephone Directory. 

Do you call the Puerto Rico regularly?? Well Datavo has a deal for you. Click HERE for more information on our Puerto Rico calling rates.

Top 5 Tips for Successful Sales Agents

Your sales success can be the result of superb marketing or excellent selling finesse. With the majority of things in business, the more information you know the higher you can reach on the sales ladder. Datavo has put together a list of five tips to help you along your way.

1. Listen. Always let your prospective clients state their needs before you attempt to sale them anything. By finding out that their needs you are better situated to understand and meet the requirements they are requesting. Also, people like to feel like they are being heard so it will help you gain their trust and approval.

2. Set the Stage for Good Rapport. First impressions can be a deal breaker and is not always based on only words. People judge you by your appearance, manners, demeanor, and even your sense of humor. Make sure you always come across as warm and accessible. People are more willing to purchase something from someone that they like.

3. Be Adaptable. Each of your buyer has a different set of priorities and reason for their purchases, so you should always be prepared to adapt your sales pitch according to the immediate needs of your current client. Some people are purchasing a necessity, some opportunity, and others just because. Being able to decipher what type of buyer you have on your hands and adapting your script to fit them will ultimately lead you to more sales.

4. Be Convincing. A good sales agent does not take NO for an answer. Using the following moves to sway your customers can inevitably lead to more closed sales. Always have a product that is relevant and of good quality. Make sure you are pitching your product at the right time and for the right price. Always be easy to deal with. Believe in the product you sell so that you come off as sincere and convincing.

5. Do Not Buy Your Sales. Customers always want to feel like they are getting the best deal possible so it it necessary to sometimes give them a bit of leeway to help negotiations such as free voicemail, extra features etc. Try to only do this when necessary, as cutting prices is not a good long time strategy and does not help. You must always remember that you are in this field to make money and neither you or the business will survive for very long without making a realistic profit.

Please feel free to add any tips to the comments that I may have left off.

How to Call Jamaica from the United States

Making an international call can be hectic at times. Let Datavo make your calls to Jamaica from the United States effortless.

We know that making international calls can be tough. So we developed a simple way to help you make the process easier.

Just follow these simple steps:

   

Landline/Mobile Phone:

·         Start by dialing 011, the US international prefix.

·         Second dial 1, the Jamaica's Country Code.

·         Lastly dial the area code 876 and 7-digit phone number.

   Example: 011 + 1 + 876 + XXXXXXX

Click HERE to go to Jamaica's Telephone Directory. 

Do you call the Jamaica regularly?? Well Datavo has a deal for you. Click here for more information on our Jamaica calling rates.

10 Tips for Proper Business Telephone Etiquette

First impressions are said to be what people remember you by. This can be said about phone calls as well. Since callers are not able to see you face to face, they use your telephone speaking voice to form certain judgments and opinions about you. Not only do they hear what you are saying they judge the tone of how you are saying it too. To ensure people always have a great impression of you, Datavo has put together some tips to make your telephone speaking voice a winner.

1. Greet Clients Professionally - Always make sure to answer all calls professionally with a short greeting. Make sure to practice the greeting before answering the phone so that you make sure you sound clear and professional.

2. Answer Phone By Fourth Ring - Whether you are in the office or out, make sure you or your voicemail picks up by the fourth ring. It is very unprofessional for you line to just ring and ring.

3. Speak Clearly - Remember people are not able to see you and watch you lips as you talk when on the phone. Make sure that you enunciate properly while keeping a positive professional tone.

4. Be Prepared - Always have paper and pen ready to write down any information you need to remember about the call. Also, write down the person the name of the person whom you are speaking so that you can remember it and use it during the conversation. It makes the caller feel like you are listening.

5. No Eating or Drinking - Eating and drinking while on the phone with someone sounds very unprofessional. Only eat and drink when not making any calls, preferably on your break.

6. Stay Focused - Always pay attention to what you client is telling you. Don't let outside distractions get in your way. If someone approaches you while you are on the phone politely wave them away until you are finished with your current call.

7. Always Ask a Customer Before Placing Them on Hold - With phone systems these days once a caller gets to you they could have been on hold for a number of minutes and may not appreciate being placed on hold again. Once they are placed on hold try not to leave them for more than 30 seconds so they do not become upset and hang up.

8. Address All Callers Formally - When in doubt, always address people formally. Never call an unfamiliar person by their first name. Use Mr., Mrs., Ms., or Miss when your know their last name. If you do not know their last name Sir or Ma'am are sufficient.

9. Listen - Listen to what the caller is saying to you. Whether you are taking a message or fixing a problem. This will help you to understand their problem and find the best solution to what needs to done. A good habit to learn also, is to repeat the information back to the caller when taking a message down.

10. Remain Patient and Helpful - Always remain patient and helpful, even when dealing with irate customers. You want people to feel like you are emphatic to their issues and are willing to help them. If you are not able to calm the person down make sure to forward them to the proper person who can. Never respond back in a negative or angry way.

How to Call Anguilla from the United States

Making an international call can be hectic at times. Let Datavo make your calls to Anguilla from the United States effortless.

We know that making international calls can be tough. So we developed a simple way to help you make the process easier.

Just follow these simple steps:

   Landline/Mobile Phone:

·         Start by dialing 011, the US international prefix.

·         Second dial 1, the Anguilla's Country Code.

·         Lastly dial the area code 264 and 7-digit phone number.

   Example: 011 + 1 + 264 + XXXXXXX

Click here to go to Anguilla's Telephone Directory. 

Do you call the Anguilla regularly?? Well Datavo has a deal for you. Click here for more information on our Anguilla calling rates.

California Sports & Athletes Making Big Moves

California Sports are on their A Game this Summer!

Unless you've been living under a rock you know the Summer Games in London have been going strong and starting to wind down with the closing ceremony scheduled for Sunday evening.

As I watch Team USA win medal after medal I can't help but be so proud of all the athletes from my home state that keep showing up and taking home the GOLD!

Maggie Steffens

It was an epic day in Women's Sports yesterday!

Our US Women's Water Polo Team defeated Spain and  brought home GOLD for the 1st time in the sport. Of the 18 players, 15 of them are from California! Leading the team was Maggie Steffens (San Ramon, CA), a 19 year old rookie, who scored 5 goals in an 8-5 victory. She leads all scorers at the Summer Games with 21 goals in six games. 

Alex Morgan

Yesterday also saw the US Women's Soccer Team win the GOLD against Japan for the third consecutive time. Since Women's Soccer was added as a sport in 1996, Team USA has played in every Gold Medal Final match. Of the 18 players, six are from California! They showed what they are made of and got redemption, as they lost to Japan in the World Cup in 2011

Megan Rapinoe (Redding, CA) made an exciting corner kick in the game against Canada and was a main force on the field. Sydney Leroux (Los Angeles, CA) came in off the bench and scored against New Zealand in the Quarter Final for us. Shannon Box was injured in the game against France but was cleared to play for the final and helped her team win. Amy Rodriguez (Lake Forest, CA) was a force as well as Rachel Buehler (Del Mar, CA). Last but never least, is Alex Morgan (Diamond Bar, CA) who can be considered the X-Factor for this team. They call her 'Baby Horse' for the way she gallops and takes long strides around the pitch. They may need to change her name to 'Stallion' from the way she played in London.

D. Howard 2008

On this side of the Pond, we have some major moves as well, but this involves our home town NBA team the Los Angeles Lakers.

What got me the most excited this morning was finding out that the Lakers have acquired Dwight Howard (Olympian, 2008) in a four team blockbuster trade. Their starting line up will now be Kobe Bryant (Olympian), Steve Nash, Dwight Howard, Pau Gasol (Olympian, Spain), and Metta World Peace (I still call him Ron Artest). 

Datavo is proud to be a California Company!

Your myDatavo Dashboard

The myDatavo Dashboard is a part of your myDatavo User Web Portal and allows you to quickly access the following key features all in one place.

• Messages: At a glance it shows you how many new message you currently have, and your total number of messages.

• Missed Calls: Shows all of your recent missed calls. If the calls are from a person in your contact list, their name will display along with their phone type. Clicking on the callers name will jump you directly to their contact list entry.

• Contacts: Provides and easy way to look up your contacts by name and view the details. 

• Call Manager Settings: Shows how your incoming calls are handled. You are able to set these settings to your liking. 

• Click to Dial: You can place a call to any number on this screen just by clicking on it including any numbers that where recognized by your contact list and are displayed by name.

For more information contact us at Datavo.

How to Call the Bahamas from the United States

International codes and rules can be difficult. Let Datavo make your call to the Bahamas from the United States effortless.

We know that making international calls can be tough. So we developed a simple way to help you make the process easier.

Just follow these simple steps:

   Landline/Mobile Phone:

·         Start by dialing 011, the US international prefix.

·         Second dial 1, the Bahama's Country Code.

·         Lastly dial the area code 242 and 7-digit phone number.

   Example: 011 + 1 + 242 + XXXXXXX

Click here to go to the Bahama's White Pages. 

Do you call the Bahamas regularly?? Well Datavo has a deal for you. Click here for more information on our Bahama's calling rates.